deleted pictures

I sat here last night uploading a ton of pictures for my products. Now today their are two pictures.

Who deleted them an why? I had lots of pictures on my item, way more than two, I updated lots of pictures yesterday, and now today they are gone!! and Yes I saved them.

WHAT THE HECK?

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Hi ButtercupBalm,

 

Sorry to hear about your issue - it frustrating when odd ball things like that happen.  As the Community is not the same as Tech Support, you may want to consider contacting them - they have to ability to look at your account / site setup.   Only thought that comes to mind would be after you uploaded your item picts - did you republish your site ?   Perhaps others here have some thoughts.

 

jk

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This just happened to me ... I called support and they don't seem to have an explanation. Did you find a resolution?

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Alumni

Hi @Lisa3002, thanks for posting here.

I'm sorry you're also experiencing this issue. 

Did you republish your website after uploading your images, or making any edits ?

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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