cash payment not an option at time of sale

[CRoom]

Hey community!

Coming to you again. When testing my SQUARE POS with sales transactions, I do not have an cash purchase option listed.

Cash Management is enabled, The drawer starts with $250. The Cash Drawer is not visible as it's connected to a receipt printer.

What am I missing? My option at the moment is select charge, more, other payment types and I make a note "CASH"

thank you,

[ryanwanner · Accepted solution]

Hello @CRoom !

It sounds like your cash transaction type may have been disabled. On your POS, go to More -> Settings -> Checkout -> Payment Types and find the Cash option. Make sure that's enabled and in the Main Payment Types section.

[CRoom]

thank you for this and I found the Square article to do the same thing. 

Unfortunately, I go to more, settings...... but checkout is not an option.

I have a list of the add-on's. Cash mgt, favorites, payment links, but no checkout. checkout is not listed as an add-on either.

any other suggestions would be appreciated.

[homeprogreen]

Are you using the Square Register? If you’re using the Square register then you have to change the payment types that you accept on the dashboard on your computer

[homeprogreen]

Yep what @ryanwanner said. Normally the cash option for payment is enabled by default but you probably accidentally toggled it off during setup and testing