Hi there @Kat66. Unless I’m missing something, the easiest way to do this is to simply cancel the invoice. When you do this, you will be given the option to notify (or not) the customer that the invoice was cancelled.
Another option would be to use the “Mark as paid” function, choose a payment method of “Other” and then enter a personal note to yourself for future reference.
I hope one of those will work for you.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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