Why no live representatives, just chat with people that don't help ?

[lynkraft]

I have called square only to have to speak with a representative via chat and get nothing but a runaround for over 40 minutes. Has anyone else experienced this? Why are there no more live representatives to call in and speak with? What other companies take credit card processing? 

[Lovewell]

We are so sorry you’ve experienced this!

Posting here is a great attention grabber. @lissy maybe you could point this person in the right direction? 

[pamlevasseur]

yes I have had this happen as well.  I am very frustrated