Why is my loan offer lower than expected ?

[Katy88]

The title of this thread has been edited from the original to make it more accessible to other sellers with similar queries: Offer new loan

I have received a loan offer but is very low . I hoped fit will be higher than last year . Why can’t I get more ?

[Lou8]

Thanks for posting and welcome to the Community @Katy88 👋.

Unfortunately, I'm not able to provide more details about why your current offer is lower than your past one. Each set of loan offers is unique and evaluated separately so they may differ as your business changes. Additionally, your offers are based on a variety of recent factors which include your Square processing volume, account history and account activity. 

Here are some additional resources about Square Loans that you might find useful:

• Get Started with Loans
• Square Loans FAQ
• Loans Eligibility FAQ

If you have any questions about Loans, you can contact the Loans support team by email:

1. Navigate to Banking > Loans in your Square Dashboard.
2. Click on View Details of your current active loan.
3. Click on the Question Mark on the top-right corner.
4. Click on Contact Us and choose the topic that best fits your question. If you don’t see your issue listed, please select I don’t see my issue.
5. Click on Email Us.