Why does tap to pay not work on my phone?

I want to use tap to pay. But it doesn’t seem to be an option on my phone. Why? 

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Square Champion

Hi @RockyRidgeRanch.  What phone and model?

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Square Community Moderator

Hi @RockyRidgeRanch - Thanks for reaching out to us here on the Square Seller Community👋

 

I recommend looking over our compatibility page to make sure your device is compatible with the Square hardware you're using. You can also review the steps for setting up Tap to Pay here.


I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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