Why did items in my store get deleted on my original and duplicate site?

I am trying to create a self-serve qr code but do not want to change my regular site over to order online. So in a thread I read that it was possible to create an additional site and make it self-serve. I duplicated my original site because I needed to delete some items for the self-service store. When I did this it deleted my items from my duplicate library AND my original library. This is a problem, as I had multiple reviews and ratings on my original site!! If there are 2 separate sites, why does 1 action affect the other? I thought they were totally separate. Is there a way to get my reviews back? Please help.

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Hi @buenabotanicals 

 

Thanks for writing in and sorry about the frustrating experience. While you can create several sites with Square online, the items will sync between your stores. When you delete an item from your item library, it will be deleted across the board. Instead of deleting an item, you'll want to edit the item visibility. You're able to make items available across one, or multiple sites this way:

Unfortunately, items can't be "un-deleted", so you would have to recreate any items that are no longer in your library. 

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