Why cant my clients confirm??

[Amsful01]

None of my clients are receiving text messages, they were but it just stopped. No one has been able to confirm and I have had a few no shows since then. I have tried to resend conformation with lots of appointments and it always says "confirmation failed, verify the contact information for this customer is correct before trying again" I have uninstalled the app and reinstalled it and tried so many things and nothing is working. All of the contact information is correct so I do not understand why this is happening. Please help!

[JJ_]

This sounds frustrating.  I recommend asking this question to our  Appointments team, @Amsful01

They can take a look at your account with you to help shine a light here, as they are able to look at your account alongside you in order to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨