Why can't my customers use apple pay to check out when signed in?

[EcoAutoClean]

I have a client that suggested I have Apple Pay for check out - so I freak out, go to my settings and Apple Pay is enabled - awesome! Go to my store, as a guest, go to check out, apple pay available - Perfect!!! I then sign in, go to check out and boom - no option - only credit card, cash app and after pay. 

This happens on mobile device - chrome or safari and desktop too. 

Thoughts? Suggestions?

[Summer2024]

Hi @EcoAutoClean ! 

This is interesting because I just tried to checkout as a guest and Apple pay wasn't available as an option...

'Just to be clear, you want everyone, guest or not, to be able to check out with Apple pay? 

[EcoAutoClean]

Correct! I logged out and continued as guest and Apple Pay was on there 

[Summer2024]

Got it. I will keep looking at it and get it escalated to our engineers. 

[Summer2024]

@EcoAutoClean this is the most cookie cutter suggestion but can you try unpublishing your Square Website and then republish 🤓

[EcoAutoClean]

That sounds terrifying lol 

[Summer2024]

Sorry it has taken me a week to get back here @EcoAutoClean - is this issue still persisting?