Why are you freezing my account?

[Rockymountain]

I am a mobile service mechanic, im out on the road and well i ha e to get to jobs and appointments and everything else but i cabt seem to talk to a human like ever and  your call back crap sucks.

[MayaP]

Hi @Rockymountain,

Sorry you are running into issues with your account. We have escalated this inquiry to our team.

Due to high volume account reviews can take five business days. 

We know this is quite some time and we will attempt to expedite the review, but cannot guarantee anything. 

If I was in your position I would be very frustrated, so truly sorry about the inconvenience. 

If you have any other questions in regards to this matter let me know.