Why are my form submissions appearing in my messages?

[vtc2018]

We used to receive form submissions via email, but now square has been sending them to our messages and sending an email that the responses are in our messages. The form comes over jumbled and difficult to sort through efficiently. We've turned off the square assistant and other message notifications, but the forms keep showing up there which is really slowing down our response times. Any clue on how to fix this back to the original weebly.com form submission?

[Kassi_]

Hey there, @vtc2018 - 

Welcome to the Community!

I am going to recommend reaching out to our CS Team directly for this one. You've done the troubleshooting steps I would have suggested. They will be able to look into the details of your account to get to the bottom of this. 

CS is available Monday to Friday 8am to 8pm CST and use this phone number: 1-855-700-6000.

Thank you!

[Wild3ill]

Did you ever get a solution? Ours just started doing this at the beginning of November.