Why are my Square Payments Links no longer showing as 'Active'?

Some of my item shows "copy payment link" blue mark on the right, next to price. However, some of other items don't have the "Copy payment link" blue mark, even though they already have "Payment Link" on each item page. I don't understand the rule here. Is this sync problem or I did something wrong?Screenshot (200).png

 

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Square Champion

Its a toggle at the bottom of each item details page, you can toggle it on or off, it will allow a url to be created to sell the item directly to someone. I dont use the feature as intended, but I have many of mine active and others inactive. 

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Thank you for quick reply! My account's problem is actually : Each item detailed page has already "payment link" active in blue, however, on this item list page doesn't show those items in active, even there are no inactive mark. So I have to go to each item page and turn "Payment link" to active--->save-->go back-->turn it active again--->save, then I have repeat this again and again for every item! I don't understand the system. Is this only my account?

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Square Champion

I am uncertain, I know sometimes I have to set a few, a few times, but its not something i spend a lot of time doing. I suggest recording a video of the issue with screen recorder and post here for further review as a new thread.

 

Something like:
Subject  -  *bug* Error saving state of payment link settings

"Please see video of reproduceable error below:
*Video here*


Please help resolve..."

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