I've set up 2-step verification after scanning the QR code and it appeared in my Authenticator App. I now want to remove that and it asks me to enter the verification code, however SquareUp has disappeared from the Authenticator app. I can't seem to find the QR code on the SqaureUp menu. Can anyone please help me find the QR code so that I can continue?
Many thanks in advance,
Hey @MaianbarCA,
Thanks for getting in touch and sorry to hear you're having trouble getting access to your account!
While this isn't something we can help with via our Seller Community forum, please get in touch with support for further assistance. For account security reasons, to change 2-step authentication settings you'll need to speak with a support agent and verify some information for security purposes.
You can call our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time 👍
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