Where can I view the FEES paid to square from a customer's payment on an invoice

I have a recurring invoice with a deposit made.

The payment listed posted is $1,000 and NOWHERE in the invoice list does it have the amount of FEE that was paid. I need to know the FEE that was paid to square.

1,162 Views
Message 1 of 6
Report
5 REPLIES 5

I'm not going to sit here and calculate every use case with their 3 different fee mechanisms; especially this one:

"Invoices cost 2.9% + 30¢ or 3.5% + 15¢ if processed using Card on File."

 I need to calculate accurate PROFITS and revenue for the profit share in my business partnership.

1,161 Views
Message 2 of 6
Report
Alumni

Hey @DragonOffGrid,

 

Welcome back to the Community.

 

You can view information for individual payments from Reporting > Transactions tab of your online Square Dashboard.

 

To view your payments:

Use the date selector in the upper left corner to select the dates you wish to view.
Click on a payment to view additional details, including the items and total amount charged for the payment, the date and time of the payment, Square’s fees, the type of card the customer used, and their signature, if included.

 

Click View Full Receipt to see the transaction information your customer received on their electronic receipt.

 

 

Please let us know if there is anything else that we can help you with! 

1,111 Views
Message 3 of 6
Report

New Square seller here. That's a lot of steps to view a piece of information. I was hoping that the "Invoice Paid" confirmation that comes to ME would include that fee detail. That's the only thing that's missing, actually. Then I could just note the fee for bookeeping since it's already pushed to me, rather than having to log into the web dashboard and navigate to where it's sort of hidden.... It would be a nice feature to add, even as an option.  Thanks.

873 Views
Message 4 of 6
Report
Alumni

Hi @AJW17, thanks for sharing your suggestion and welcome to the Seller Community 👋.

 

I can see how such a feature would be helpful and more convenient when tracking your invoices. I'll pass this along to our team, and I'd also suggest filing a feature request here.

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
867 Views
Message 5 of 6
Report

That's a lot of work to see fees. How about a table with ONE LINE/transaction with customer paid, fee assessed, net to seller.... Make it SIMPLE. This is a pain, and I'm not a high volume transaction biz. And on the transaction reports, you have the fees in light grey, like you're hiding it. Do better, please. Make it EASY.

734 Views
Message 6 of 6
Report