When printing orders from square online (desktop version) it prints only a blank page. How do I reso

[Texastiger]

When printing orders from square online (desktop version) it prints only a blank page. How do I resolve this? It does this with different printers and even when creating a PDF the file is blank 

[Abigails_stl]

Are you just going to safari or windows navigation to print? When I do that it prints blank but if you click on the "Print Order" button in the top right of the page, it corrects the problem for me. I am using Safari on a Mac Desktop.

[Texastiger]

I am using the print order button from chrome on both windows and Android but it just prints a blank page. Also I have contacted square support several days ago and all they do is reassign it back and forth from general help to online help

[Stopher]

I'm having the same problem.  And it's been going on for weeks.  I also use Chrome.

[Lou8]

Hi @Stopher, thanks for posting.

I was able to recreate the behavior on my end. I've escalated this to our Ecom specialist for further review, and I'll let you know once I have an update. Hang tight !

[Lou8]

Hi @Stopher,

I just heard back from our team, and this is a known issue when using Chrome. Our engineers currently working on a fix, and I'll let you know when it's resolved.

In the meantime, you can either :

• Use a different browser.
• On the Order page, tick the box next to the order then select Print (see screenshot below)

 I hope this helps, let me know if you have any other questions !