When i merge customers i Have an error

"/ Merged on 2021/05/16. Following fields were not transferred to the current customer'  Reference ID........  happens when I merge duplicates.  However, I am finding that these customers can no longer purchase from the online store.  any insight?  Thank you.

922 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

This doesn't sound right, @Veggiely - have you reached out to our team? 🥕 

If you are still running into some troubles, we would recommend reaching out directly so our team can take a closer look at your account with you and help shine a light on this error message. When you have a moment, please reach out directly by logging into your Square account and heading here.

 

P.S. Welcome to the Seller Community 

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
910 Views
Message 2 of 2
Report