When adding new products I am currently unable to add inventory quantities

All of a sudden I am unable to add inventory quantities when I am adding new products.  I am adding the new product on my computer, not direclty on the POS. The only way I am able to add an inventory counts is if I "add variation" then I am able to click on inventory and track it.  Is anyone else having this problem?  It just started happening this week.  You can see in the photo below i cannot even click "manage stock".  

 

Screen Shot 2022-04-30 at 4.19.03 PM.png

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Square Champion

Hi @AdornCapeCod have you checked to make sure you have the most recent app updates? I have noticed in the past that when we don't do that some things that normally function don't - here is a link that might help (?) - APP UPDATE
I haven't experienced this problem myself though.

Deklan (Dex) they/them]

MudFire CEO | Square enthusiast

Visit me at MudFire online
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Thanks for the response. Our POS is up to date and the apps we use too, but where I have the problem is when using my laptop to add inventory on the actual square website.

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Square Champion

Gotcha - sometimes I run into a syncing error and I will add the item, save, and re-open the same item and I can add the inventory #s. Are you adding them from the item library or from Square Online? https://squareup.com/help/us/en/article/6895-manage-stock-in-square-online-store

Deklan (Dex) they/them]

MudFire CEO | Square enthusiast

Visit me at MudFire online
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