When I sent my square checkout today. My tip percentages did not show up on the link.

The tipping percentage did not get in my square checkout.  This is enabled but not seeing it

 

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Square Community Moderator

Hi @royjp  - I see this is your first post in the Square Community so I'd like to officially welcome you! 🎉👏 My name is Violet and I'm one of the Community Moderators. Nice to meet you 🙂

It sounds like you may be referring to Smart Tip Amounts on your Point of Sale at checkout. Is that correct? If so, you can enable tipping by following these steps on your Point of Sale:

  1. From the navigation bar at the bottom of your screen, tap  More.

  2. Tap Settings > Checkout > Tipping.

  3. Toggle on Collect Tips and select between showing your tip options on the signature screen or on a separate screen.

  4. Choose Smart Tip Amounts or Set Percentage Amounts. See Step 2 for detailed information.

  5. Choose to Allow Custom Amounts. If Allow Custom Amounts is enabled and the preset amounts are all set to 0%, your point of sale app will hide these amounts and display only the Custom Tip Amount and No Tip options.

  6. Choose to allow round-up tipping. See Collect tips below for detailed information.

  7. Choose to display a Separate Tipping Screen.

    • If you choose to display a Separate Tipping Screen, your customers can select a tip after the payment has processed.

    • If you opt not to display a Separate Tipping Screen, tipping options will be shown on the signature screen.


I hope this information is helpful but please do let me know if you have any additional questions!

 

Violet
Community Moderator, Square
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