What is error code: CB3

[ENS]

I keep getting an error message: CB3 when i try to open my square app. What is the solution?

[dustin_tryon]

Same here on both of my accounts

[ENS]

Same here. I can't get in to process any orders. I've tried to Google it but couldn't find anything. 

[dustin_tryon]

I am still able to log into the none beta version you might try that until this is figured out

[ENS]

That worked. I almost forgot about the non beta...lol. 

Thank you. 

[SpearsAcres]

Are any of you getting a CB3 error after Android update?

[Frida]

Hello @SpearsAcres,

We see its your first post on the Seller community, welcome! 🤗 

If you are still encountering this error, we suggest reaching out to our Phone Customer Success team to further troubleshoot. 

[Elegantz1]

My non beta acct is 1 company. My beta account is a 2nd company. Can't seem to download a 2nd not beta account. 

[SLAutoGlass]

So it appears that this is still an unanswered, ongoing issue for multiple members? Does anyone have a solution to offer regarding this besides having to wait until support is available or an email response? I'm open 24 hrs & this isn't a wait till later kind of problem for me...🙄

Thanks in advance for any help!

[BradP]

Error code CB3 it will not let me use the system

[Valentina · Accepted solution]

Hi all and thanks for your patience here 👋

Our team is aware of the following error appearing within the Beta version of the Square Point of Sale app:
We are unable to load Square.
Please try again or contact Customer Support if you continue to experience issues.
Error code: CB3

While we work towards including a resolution in the next update, please use the standard version of the Square Point of Sale app instead of the Beta version of the app. Download here if it's not currently installed on your device.