What are card transactions marked as other?

[GirlScoutMom]

Yesterday, we made 3 sales using square where the customer used their card as payment. However, square processed the payment type as "other" instead of a card payment. So now Square is not issuing us the money from those sales. Is there a way to switch the payment type? How can we receive those funds? 

[VanKalkerFarms]

it sounds like an employee rang up the transaction as an "other" form of payment which means that it was not processed as a credit card transaction nor was any money taken from the customer.