When I select “Edit my website” it takes me another screen that says we are unable to load your site. This has been happening for a few weeks. Very frustrating when trying to run my small business. Anyone have any insight or suggestions!!
Hey @Cheekydarlin! ✨
Does this only happen on your mobile device? Have you tried on a computer? What browser are you using?
Let me know so I can look into this - as I know it must be frustrating.
Yes, it is only on my iPhone and iPad. I can access it on my computer. But I use my mobile devices more.
What iPhone do you have and what browser do you use on your iPhone @Cheekydarlin?
11 pro max and I think safari? And iPad is the newest pro
What's your URL @Cheekydarlin?
Hey @Cheekydarlin - Your account is in good standing, I don’t see any errors on my end. If you continue to see the same message please try removing the app and adding it again. Are you trying to edit more than one site at a time?
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