Website down

[JayDee]

I was in a meeting and they told me my website was down. I’m not techy at all so a lot in the help pages really goes over my head but I’ve just renewed my domain (didn’t realise that it had expired) as I didn’t get an email to advise. 

I’ve tried to republish the site but it’s still coming up as the domain has expired. What do I do as I was going to add a fundraising campaign to it this week. My page is feedmycreative.com anything you could advise I’ll be extremely grateful. 

Thanks 

Janet x

[tranguyen · Accepted solution]

Sorry to hear you're running into this, @JayDee! I checked the website just now and it's coming up for me without any error message.

Are you still seeing an error on your end? If so, these troubleshooting steps can help:

• Make sure your browser is up to date.
• Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
• Switch to a supported browser, such as Google Chrome.

If you've ran through all of these and are still getting the error, can you let me know: 

• The exact version of your web browser. To find this, visit whatwebbrowser.com.
• Confirm the device you’re using (PC, Mac, iPad, Android device, etc.)
• Include any applicable images or screenshots of errors you’re seeing. For instructions on how to take a screenshot, visit take-a-screenshot.org.

[JayDee]

It’s ok now, because I wasn’t getting any emails either I didn’t see I had a verification email until I refreshed everything. I can stop panicking now. Thank you for such a speedy response 👍🏾
J

[tranguyen]

Glad to hear it's all sorted now @JayDee! And please don't hesitate to start a new thread if you have any other question; I'll be happy to help.