Voucher QR code error

[okaycokey]

Hi, the auto-generated QR code downloadable through the Marketing > Vouchers screen is not generating propoerly. When scanned on Apple says something like 'no useable data' and on Android opens some sort of text editor.

[Breffni]

Hi @okaycokey - thank you for your post and for flagging this. 

I was able to replicate this on Chrome with an iOS device just now. 

I'm going to raise this with our team and will follow up with you here shortly. 

[Breffni]

Just following up here @okaycokey 

I checked in with our Square Marketing team who confirmed that these QR codes are designed specifically for barcode scanners. 

The QR code can be scanned at the Point of Sale to redeem the coupon. Using a barcode scanner scan the QR code on the Checkout page to add the coupon. 

I hope this helps and apologies for any confusion caused. 

[okaycokey]

Ummm, a few weeks ago (maybe whilst vouchers was still within "Online" dashboard), the QR code successfully allowed a smartphone to scan the QR and load the website and automatically apply a discount code, with a message that came up on the website homepage saying voucher code applied.

Disappointed if that has been lost, which it sounds like.