Verify my account

[Wrapnroll]

Hi everyone 

trying to verify my account but when I try to upload my passport it will not load.  
It tries but never gets to the end. 
help 

[tranguyen]

Hi @Wrapnroll, sorry to hear you are having an issue with uploading your documents. Please try the following troubleshooting steps and see if that would help:

• Make sure your browser is up to date.
• Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
• Switch to a supported browser, such as Google Chrome.

If none of these work, please reach out to our Support team directly and they will be able to help upload the documents.