Verification

Maccauk11 · ‎02-01-2023

I'm unable to verify my account due to not having the number anymore

Breffni · ‎02-02-2023

Hi @Maccauk11, thanks for your post.

Sorry to hear you're running into this. Could you give me some information on what number you are needing for verification here? If it's regarding 2-Step Verification on your account, we have some additional information on that here.

I'll keep an eye out for your response.

Breffni
Community Moderator, Ireland, Square
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RowenaD · ‎02-25-2023

Hello, I am trying to setup my account and am stuck on Verification of Identification. It is recommended to upload personal identification documentation... however I do not see anywhere in the site or settings where I can do so.

Any help would be greatly appreciated!

Thank-you

k_atie · ‎02-27-2023

Hi @RowenaD, wishing you a warm welcome aboard the Seller Community! I'm sorry to hear you've encountered an issue with the verification of your account.

I'd recommend getting in touch with our Customer Success team, as they will be able to upload documents to your account on your behalf to get the verification of your account finished. Our number is 0800 098 8008. We’re available by phone from Monday to Friday, 9:00 AM to 5:00 PM.

Let me know if you need anything else!