Hi @Ruthhelp. Can you tell me why you want to “turn on” offline mode? It sounds like it is enabled for your account, which means that when your POS detects that your internet connection is down it will automatically kick into offline mode as needed. There is really no need to turn it off and on, unless something really weird is going on with your POS. So, if you can elaborate about what you mean when you say you need to “turn it on” maybe I can help further.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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