Updating domain name down-time

[lotte1]

I bought a new domain name from Weebly/Square, updating it from the square subdomain. Now neither domain address works. Website down time wasn't mentioned anywhere when I updated the domain- how long will my website be down for? I have been advertising my new website on social media channels and now it's just a broken link.

[tranguyen]

Hi @lotte1, welcome to the Seller Community!

Really sorry to hear you are running into this issue! Usually when it comes to updating or changing domain, it can take 24 to 48 hours for the change to take effect.

If possible, can you share a link to your website with me? That way, I can take a look on my end to make sure everything is setup correctly and check with our team as well to see how long before the website will be secured and live. 

[lotte1]

Hi, it has fixed itself now. I guess it just took some time to configure. Thanks for your help.