Hi @NeishaArceo. I tested this in my item library and didn’t see that. So, as you probably suspect, there seems to be something in either your library or your account that has gone astray. Here are a few things to check:
- Are you sure that you haven’t duplicated some items in your library, and that the duplicates aren’t uncategorized?
- I’d remove those items from all categories, and then assign them to categories again. This might fix whatever pointers or such are messed up internally.
- Lastly, just in case, you should clear your browser’s cache and browsing history, force close your browser, then restart it. Check to see if this fixes the problem.
If none of that works, come back here and post. A few screen shots (or a video) would be very helpful. I’ll tag a few Square moderators who should be able to escalate this to the engineers for you.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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