Trying to arrange items in online store but only categories show up. No items

I just added a new item that I want featured at the top of the list within a category on my site. In the past, I would go to the site editor, then "Item List", and click "Arrange & Add Items" where all my items would display under each category and I could move everything up or down to reorder. 

 

However now all I see is the categories, and in fact when I hover my mouse over a category name it says "This category has no items in it" when it clearly has items because they are displayed in the website preview right next to it. What is happening?? Help!No items showing up in the list underneath categories when I try to rearrange themNo items showing up in the list underneath categories when I try to rearrange them

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HI, hopefully this will help.  example is Retail Template

 

Online Dashboard, Items, Site Categories, select your Category, you will see all your items, click and drag as you wish

 

Screen Shot 2022-08-24 at 3.06.27 PM.png

 

 

Hope this helps.
TERRI
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Thanks for that suggestion, but when I go to site categories, the new item (peach caprese) is already at the top. And in the site editor it keeps showing up at the bottom with no way to move it.Screen Shot 2022-08-24 at 12.12.57 PM.png

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