Transfers to Wrong Location

[BHelp]

We have two Weebly website sites, each linked to a one Square account where we have two locations. Currently, all online purchases (on either Weebly website) are being sent to the one location. We checked all the settings and everything appears to be set-up correctly. What are we missing?

[Lou8 · Accepted solution]

Hi @BHelp, thanks for posting.

This could be linked to your fulfillment settings. If you have shipping enabled for your website, can you verify that each website has the correct location linked for inventory ?

To do so, log in to your website editor:

1. Click on Fulfilment then Shipping 
2. Under Send From, locate the website which location needs to be changed
3. Click on Edit and select the appropriate location to send the orders from.

The orders and transactions placed on the website should now be linked to that location. 

I hope this helps! However, feel free to reach back out if you're still having issues, and provide some screenshots of your current settings so we can take a closer look 🙂.