Tips

[Happiesoul17]

Since updating Square and Apple, I cannot type in customer customize tips nor can I hit the back bottom if I miss type entering in a credit card number.

Any one else have this issue?

[JustinC]

Sounds glitchy. Tried reinstalling the app? @Happiesoul17

[mvelasco]

Under "Shifts", it used to just have a "Labor" tab where I could print out everyone's shifts for each pay period. 

Now it has changed to "Labor & Tips" and there doesn't seem to be a way to remove the "Tips Earned" portion.  We pool our tips differently than Square does, so I don't want to confuse our employees when they get a copy of the shifts in Square and see a Tip amount that is either lower or higher than the tips they receive. 

Can Square give the option to remove the Tips calculation on the Labor tab?

[JJ_]

Hey there @mvelasco! 👋

This would be considered a feature request at this time.

At this time this information is only available to Team Members that have Tipping Elegible option in their role. A good workaround for this at this time would be to remove the tipping elegible option if you plan to pool and settle tips outside of Square this way employees wont be able to see the available data for Tipping. 

I hope this information is helpful!