Tips not showing up for one day only

SRcoffee · ‎03-03-2025

We use payroll and shifts with square and operate thursday-Sunday at the same menu/location.

For some reason the credit card tips aren't being distributed on Sundays (only) and these are the same employees/jobs we use during the week.

Every other day we operate its does. So I manually enter them in just for Sundays.

Am I missing something here? What could be the answer. Any help is much appreciated.

Donnie-M · ‎03-03-2025

@SRcoffee Are you pooling tips or attributing to each worker? Also, what is the start of your work week?

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

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SRcoffee · ‎03-04-2025

we are pooling tips based off of hours work that day. Work week is thursday through Sunday, but not sure if I need to insert that in a setting.