Ticket Variants

I'm trying to set up tickets for a dinner. Diners can choose a seating time and a meal option. I have the Meal Option set up as a modifier, and the seating times as a variant but I need a way to state how many of each modifier they want to add instead of just using the check box. Say someone is buying three tickets - two of option 1 and 1 of option 2. Right now there is a dropdown for the Seating time, but then only a checkbox for the modifier, and then they can choose the total number of tickets. 

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Square Champion

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Hey @VoodooNK.  Currently, Square does not offer the ability to have quantities for modifier sets.  I know for a fact this has been requested and is somewhere in the evaluation process along with other requests for enhanced modifier capabilities.  Regardless, you’ll need to restructure your items to get something close to, but not exactly, what you want to happen.  Fair warning — all recommendations I am going to suggest will require multiple items in carts rather than the simpler one item.  This fact can not be worked around or changed.

 

Recommendation 1.  Keep things as you have them, but limit the meal option modifier set to only allow one modifier (beef, chicken, etc) to be selected.  This is probably the simplest option.  Then you can add beef at 7:30 and specify how many beef meals there are.  Then, you do the same for chicken.  Etc.

 

Recommendation 2. Don’t use modifiers at all.  Use Option sets — one for seating times, one for meal options.  This will auto-create variations of the format “7:30pm Beef,” “7:30 Chicken,” etc that can be chosen and quantified.  This will result in quite a few more variations depending on your seating times list, but it would have the virtue of being clear and what each item is and what customers/employee have to do.  Personally, I wouldn’t use it but I know sellers who do and love it.

 

There are probably other recommendations I could make.  But I think those two give you the idea of what you need to change in your mindset in order to get Square to work for you at the moment.  Let me know if you have any other questions.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Hey @VoodooNK.  Currently, Square does not offer the ability to have quantities for modifier sets.  I know for a fact this has been requested and is somewhere in the evaluation process along with other requests for enhanced modifier capabilities.  Regardless, you’ll need to restructure your items to get something close to, but not exactly, what you want to happen.  Fair warning — all recommendations I am going to suggest will require multiple items in carts rather than the simpler one item.  This fact can not be worked around or changed.

 

Recommendation 1.  Keep things as you have them, but limit the meal option modifier set to only allow one modifier (beef, chicken, etc) to be selected.  This is probably the simplest option.  Then you can add beef at 7:30 and specify how many beef meals there are.  Then, you do the same for chicken.  Etc.

 

Recommendation 2. Don’t use modifiers at all.  Use Option sets — one for seating times, one for meal options.  This will auto-create variations of the format “7:30pm Beef,” “7:30 Chicken,” etc that can be chosen and quantified.  This will result in quite a few more variations depending on your seating times list, but it would have the virtue of being clear and what each item is and what customers/employee have to do.  Personally, I wouldn’t use it but I know sellers who do and love it.

 

There are probably other recommendations I could make.  But I think those two give you the idea of what you need to change in your mindset in order to get Square to work for you at the moment.  Let me know if you have any other questions.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thanks!!

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