Square thinks I'm in the US and not in the UK.

[Pemberton]

Has anyone had this issue? For some reason Square thinks I'm in the US when I'm in England. I can't set up my account because it won't recognize my address! 

[tranguyen · Accepted solution]

Hi @Pemberton, thank you for reaching out! 

It sounds like you may have set up a US Square account. The best thing is to contact our Support team who will be able to assist you further. 

Here are the steps to contact Square Support by phone or by email:

1. Go to https://squareup.com/help/gb/en/contact 
2. Select your topic or just click Other > I don’t see my issue, it’ll give you the option to either call or email in!

The phone number for Square Support is 0800 098 8008. The Square Support Team is available by phone Monday to Friday, 9am to 5pm.