Square not reporting sales tax with Squarespace integration

[openyourdoor]

I have a Squarespace website and run my in-person sales through the Squarespace app using the Square POS reader. All of my products are set up within Squarespace since that's my main website. When I go to my Square reports to check sales tax, it's showing nothing was collected when I know that there was.

Anyone determine a solution for this? Everything is showing up as "non-taxable" in the report.

[Candlestore]

@openyourdoor ;

Since you are saying everything is showing as Non-taxable, I would check each Item and see if you have a Sales Tax enabled or if the item is set at Non Taxable.   I sell both Taxable and Non Taxable items so this flips for my sales.

Here is more how to setup your Tax settings :  5061-create-and-manage-your-tax-settings 

Hope this all helps.

[MayaP · Accepted solution]

Hey there @openyourdoor, thanks for reaching out!

Sales taxes set through Squarespace will not show up in our reporting. The taxes would have to be set up within Square. Since this is an integration and Squarespace controls the taxes you would need to contact their team for any reporting questions.

[SLC5115]

Hi, what is the difference between SquaresSpace and Square. I feel like I have used both, but I am very confused. 

Thank you