Square keeps sending appointment notifications to old email.

So I changed my email address on my square account to my business email address everywhere, including my sign-in email is also my updated business email address but for some reason I keep receiving all booked appointment confirmation emails at my old email address. I am unable to fix this issue. Can someone help me? Thank you

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Square

Hi @lasherialounge, sorry to hear that you're running into this! 

 

I would recommend checking your email address here in Location settings to ensure the correct email is enabled for the location where your appointments are registered.

 

If everything is correct there, I would suggest contacting our support team directly as it looks like we'll need to take a look at your account settings, which we would not have access to here in the Community. 

 

I hope this helps! 

Breffni
Community Moderator, Ireland, Square
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