I create online payment links for people to pay for services, which I have coded as Digital. Recently, Square has added a Service Charge of $5.95 when the person goes to pay it. I cannot see that I have turned on Service Charge for these payment links. The charge happens to be the same as my shipping fee, but maybe this is coincidence, and why would Square apply a shipping charge to a digital item. I go to my dashboard to look up Service Charges and it says I don't have any. What more can I do?
Hey there, @juliagraves82
I want to take a closer look at this for you. Please share the link to this payment link digital item so I can investigate what is causing this unexpected fee to be charged and point you in the right direction.
Will keep an eye out for your reply.
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