Square REgister & Payment Reader

Hi Everyone, We have have had a nightmare this last week .. can anyone helo, our register now and again flicks into offline mode not sure how and the card machine goes down.. when it comes back up, the card machine is still down its like everything is out of sync ..?

 

anyone experience similar problems.. ?

 

Thank you eveyone.

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Alumni

Hey @TCL-2022, thank you for notifying me of this issue. I'm sorry to hear about your Register not working as expected! 

 

Can you provide a little more detail? When you say it goes offline, do you mean it loses connection to the internet? Or is it switching to offline mode? What exactly do you mean by everything going out of sync? If possible, please also share a video of the Register behaving in the way you have described above. 

 

Additionally, I'd suggest running through some Register Troubleshooting steps. These are known to resolve common issues with the register. 

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