Square Handheld UK?

[SimonH]

Noticed a new piece of kit available in the US, the Square Handheld. Just wondering when this will be released in the UK market?

[MayaP]

Hello @SimonH, thank you for reaching out and showing interest in the new Square handheld device. I wish I had more details to share, but at this time we do not have an expected release date for availability in other markets.

Let me know if you have any other questions. I am happy to help.

[Twiggy]

Having used Square for 10 years a lot of the product takes some time to release in the UK and when they do release - it’s often on SquareUK socials before we even know about it! 

[tranguyen · Accepted solution]

Hi @SimonH, I'm not sure if you have seen it yet but the Square Handheld is now available in the UK!

[SimonH]

Ordered as soon as it come out, however, yet to receive and trying to get an order update frm support is like getting blood from a stone. There's been a marked drop off in service level with support, and big fixes in recent months. It's so frustrating.

I've been on live chat now over an hour just trying to get a rough date that the hardware will be dispatched given it is now outside of the given window when ordering.

Nobody seems to answer, they all constantly cut you off.