Square Dashboard sign in issues

[plr]

The title of this thread has been edited from the original: Sign in issues.

After I've signed it there is a circle that just goes round & round & will NOT take me to the new payment page!  This is on my desktop and Square is blaming my internet connection & they blame Square issues with Chrome!!! I'm at a complete loss on how to fix this...I've processed payments this way for years & now it just stopped working...I've deleted cookies & rebooted NOTHING WORKS!

[Katie_SQ]

Sorry to hear about this, @plr!

To confirm, if you sign in to the Square Dashboard on another web browser (i.e., Safari, Mozilla Firefox, Microsoft Edge), do you experience the same issue?

Thanks - I'll keep an eye out for your reply. 

[plr]

After getting your response I did try with Edge & it worked.... I still do NOT get the fact that I have been a Square client for several years & it has always worked via Chrome, which is my main browser?!? Just this week it will let me sign in there, but NOT  take me to the "taking a payment" page!  Square & Cox (my internet provider) both point the finger at the other saying it's the other ones fault...It is damned inconvenient to have to drop everything to get to Edge to process payments!

[Katie_SQ]

Thanks for letting me know, @plr!

Would you mind sharing a screenshot of the "taking a payment" page you're referring to?

On the Dashboard, are you clicking on Invoices & payments, and choosing either Invoices, Virtual Terminal, or Payment Links, and the page simply isn't loading?

To upload a screenshot to this post, simply click on the camera button above the reply box. 

[plr]

I would IF I could!  I cannot even get TO THAT PAGE!  Once again, it lets me sign in, bit will not go to the take a payment page!

[plr]

I have zero idea what this is or means?