Slow website access

[tonydow]

Having a big problem accessing my website. Images just flash constantly. Tried on two different browsers and same on both.

[Breffni]

Hi Tony, thanks for flagging this and sorry for the delay. 

That doesn't sound great, can you send a link to your site so I can take a look? 

I have a couple of additional questions: 

• Has this only started occurring recently? 
• Do you happen to know what dimensions you have used the images on your site? 

I'll keep an eye out for your response @tonydow

[tonydow]

Hi Alegra. It does seem to be better today. My site is https://the-ungrateful-wench.square.site

It has been slow for the last couple of days 

[Breffni]

Thank you. I was able to replicate a delay with the slideshow on your homepage. 

I've reached out to the Square Online team to take a look and I'll let you know once they come back to me. @tonydow

[Breffni]

Morning @tonydow. 

Can you try clearing cache & cookies on your browser and then loading your site again and let me know if you see an improvement in load time? 

The Square Online team did some reindexing on your site and republished it. It's loading much quicker for me today. 

Let me know, thanks. 

[tonydow]

Thanks @Breffni I do see an improvement although it varies depending on the browser used. Regards, Tony