Self service unable to checkout

It was brought up to us that a customer using the self service checkout was unable to check out. I was able to verify that the site works normally until a customer attempts to check out after reviewing their cart. The "Continue to payment" button is clicked but does not transition to the payment screen

886 Views
Message 1 of 4
Report
3 REPLIES 3
Square Champion

Do you have any required options for those items that maybe aren't being selected?

My Girlfriend's Wardrobe est. 2012

Preston & jayne est. 2023


Downtown York Pa


Square user since 2012
845 Views
Message 2 of 4
Report

I can verify this behavior on any item regardless of if anything is required or not

814 Views
Message 3 of 4
Report
Square Community Moderator

Hey there @LIF 

 

Can you share a link to your site here? I would like to take a closer look into this behavior. 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
778 Views
Message 4 of 4
Report