Square Champion

Sales Trend issue in Last 52 weeks….

Greetings,

 

First, there really needs to be either a “Square Reporting” option or “Online Dashboard” option in the “Choose a board” field here.  Just saying. 

 

Now…. I love the recently revamped Sales Trends report.  I use it every day, and especially I use it as I’m doing financial planning for the new year.  Today I think I found a bug that is minor but should be corrected.  See the attached screen shot taken today.

 

I have had sales for about a week this year, in March.  However, the “Last 52 weeks” preset does not show March at all (red circled area).  The presets “Last 7 days” and “Last 30 days” show sales up to the date/time that the report is generated.  Only “Last 52 weeks” seems not to show sales up to the current date/time.  Also, for the record, the fact that March is not in the graph makes me wonder if March sales are in the Net sales summary in the graph key.

 

@Marco this is the bug I was mentioning in my PM to you.

 

 

IMG_5103.jpeg

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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@TheRealChipA Looping back here! This should be fixed now. Let me know if issue persists. 

Marco
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Hello @TheRealChipA 

 

I escalated this earlier today and was hoping to come back with an answer. 

 

Turns out, I missed the team by just a couple of minutes. 

 

Still wanted to check in to let you know it has been escalated and, as always, I or someone from my team will post here with any updates. 

 

Thank you

Frances
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Thank you, @frances_a.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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@TheRealChipA You did DM me before making this post, so I had a good head start before @frances_a could even check. 
Engineers on the reporting team located a solution and it is slotted for an upcoming update, stay tuned.

Hopefully it is an easy fix!🤞

Marco
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As always, thanks, @Marco!  

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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@TheRealChipA Looping back here! This should be fixed now. Let me know if issue persists. 

Marco
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@Marco It definitely looks fixed.  I noticed the update on Monday, wanted to give it a few days, then forgot.  Ha.  

 

A big thank you to you and the engineers for getting this resolved!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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