Hi @Brad265367. I have a workaround, as well as a suggestion for a feature request to the Square Invoices team.
First, it sounds like you are creating invoices from the online dashboard. Unfortunately, that invoice creator does not allow you to turn off sales tax at the invoice level. However, if you use one of the Invoices Apps (iOS, iPadOS, Android) instead, you can turn off sales tax for an entire invoice. So hopefully you have an iPad or Android tablet that you could use for your wholesale invoices for now to get rid of this frustration.
Secondly, I recommend submitting a feature request to the Square Invoices team. In that request, point out that the dashboard invoice creator seems to be the only problem here. The invoices apps AND even the save to invoice feature of the Square POS allow us to turn off sales tax for an entire invoice. Only the dashboard seems to be the holdout here, which makes me think it is an oversight.
If you do decide to submit a feature request, come back here and post a link to it. I would love the support/upvote that request and I’m pretty sure I know a few others who would as well.
Hopefully my workaround will help you out. If you have any other questions or concerns, don’t hesitate to reply.
Regards,
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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