Sales Tax Working on POS, but Not on Payment Links

[tacomametalarts]

I need to collect sales tax and it does not work in "Payment Links", but it works fine on my Square POS for in store purchases. How do I fix this?

[Laurie_ · Accepted solution]

Hi @tacomametalarts, welcome to the Community!

Great job setting up your sales tax! 👏

If everything is working correctly on Square POS, it’s likely that a setting just needs to be enabled for your Payment Links.

Here’s how to check:

1. Log in to your Square Dashboard.

2. Go to Payments & Invoices > Payment Links > Settings > General.

3. Look for the option to enable sales tax for Payment Links and make sure it’s turned on.

Once that’s enabled, your tax settings should carry over properly. Let me know if you're still seeing any issues after updating that setting.

[tacomametalarts]

Thank you for your help.

I've turned on the 'Enable Sales Tax' button following your instructions, but it still does not add sales tax to my event online.

[tacomametalarts]

Following up- -that solution worked! My online store is now collecting the sales tax; I just could not see it working on my end.

Thanks for the help!

[Laurie_]

Great outcome, @tacomametalarts, I'm glad I could help! 🙂

[tacomametalarts]

Hi again! Not sure if I should start a new thread:

Now my online payment links are collecting sales tax, but it is charging the tax rate where the customer is, not where the event will be held. I am supposed to charge my local rate of 10.3% on all events.  How can I fix this?