We have about 50 transactions from a prior day that all just got refunded for no apparent reason.
When I look at the details it says "accidental charge", but these are all valid sales that are refunding.
Anyone seen this before? I cant afford to lose basically a full days sales like this.
Great information! Thank you.
Is there a way to block access to the system by device (phone) name? This looks like this was malicious activity.
Do you know if it is possible to undo a refund?
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