The title of this thread has been edited by a Square Moderator from the original: "Reports containing certain info"
Hello,
I'm looking for some help with retrieving certain information from previous transactions.
When we sell something we create a customer and take down various pieces of information (name, email, address).
I would like to be able to extract this information all in one place afterwards.
Ideally I can create a report or spreadsheet that includes the following:
- Sale item (incl. price and quantity)
- Customer name
- Customer email address
- Customer address
Either I can log in and find this report, or maybe it can be sent to me at certain intervals (ie. end of each day).
I've had a look under "Reports", but can find a way to include the information I need.
"Transactions" seems like it has the info as I can click on each transaction, then see the customer info from there, but it's not all on 1 page.
Any help or pointers much appreciated.
Thanks
Hi @SSS4 👋 Thanks for your question. My name is Violet and I'm one of the Moderators here in the Square Community. I'm happy to help you with this 🙂
It sounds like you're using the customer information collection tools in Square. I poked around a bit in the available reports in Square Dashboard. I exported the Transaction report into a CSV. This showed what was purchased, for how much, and by whom, but it did not display the customer email address and mailing address. Additionally, I took a look at the customer profiles in Customer Directory. When you click on the name of a customer, it will show their purchase history along with their email address. I don't believe there's a field here for their mailing address, so that information was not displayed. Is there a different way that you've been recording their addresses?
Also, could you tell me a little more about your business and what you're hoping to use all of this information for? This will help me provide suggestions that are more tailored to your business needs.
I'll keep an eye out for your reply!
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