PDF Invoice taking thumbnail image

[lawwley]

Hi, 

Something has changed in Square recently, where the image being used for the company logo on PDF copies of invoices is now making use of the thumbnail image and it appearing extremely small comapred to how it was previously. 

Has something related to this been changed by Square in the background without warning? 

[_Violet]

Hi @lawwley 👋 Welcome back to the Square Community!

Thank you for surfacing this in your post. I don't know the answer to this myself, but I'll reach out to the Square Invoices Product Team so they can take a look and provide us with more details.

I'll follow up with you here, once I receive a response from their team. Thank you for your patience in the meantime.

[_Violet]

Hello again @lawwley, thank you for your patience here.

The Square Invoices Team let me know that they'll need a little more information from you, in order to investigate further.

They've asked if you could provide an example of before and after of your Invoices. "The before would have to be PDFs they've saved in the past before they started seeing the issue because we generate PDFs on demand."

Do you possibly have an older copy of one of your Invoices? Just be sure to censor out any personal information for your customer.

I'll keep an eye out for your reply!