We occasionally issue refunds, for various reasons. When we do our Sales Report ( end of day summary)
The refunds are not showing nor are they deducted. But they have occurred. How can I get an accurate portrayal of the days transactions including refunds and sales?
Hi @StarCharters - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏
To view your payments collected vs. refunds, I recommend looking over the Payment Methods report. This report will show the total of payments you collected after refunds are taken into account.
I hope this information is helpful but please do let me know if you have any additional questions.
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