Refund crashes pos

[JTPets]

We have had some success and some failed returns over the last week. Cannot find a common cause.

Please see video. 

@Summer2024 for vis

[JJ_]

Hey there, @JTPets! Thanks for the valuable video on this issue. I will flag it to our team immediately. Will report back here once I hear any updates.

[JTPets]

Appreciate it!

[JJ_]

Hey there @JTPets 

Wanted to follow up here. The team hasn't provided any updates regarding what could be causing this. However, I can recommend making sure that this Register is up to date, and if it is, then I recommend you perform a factory reset and confirm if this experience persists.